Nonverbal communication is an important part in our relationships. Transactional analysis pays special attention to communication and addresses it as communication units (transactions). Sometimes what is communicated on the social level is inconsistent with what is communicated on a psychological level, causing the phenomenon of incongruence between verbal and nonverbal message.
Communication disorders occur when the verbal message is addressed by a transmitter to one ego state of the receiver, and the nonverbal to another ego state. The ego state from which the receiver responds may be completely different from the ego state to which the message was addressed. The nonverbal communication helps us achieve a good diagnosis of ego states and the type of transactions we use. It is important to develop the skills to perceive the therapist’s own nonverbal communication and how it affects the relationship with the client. A deep level of nonverbal communication is that of empathic transactions, transference and counter-transference phenomena. The client is looking for a therapist who suits him best and who can best play with him the games learned in the client’s family or close social environment. The way in which the therapist reads the nonverbal messages of the client, personal nonverbal messages, profound level relationship that has been established between them, can transform a harmful and stable experience of the client into a new experience that is beneficial and healing.
Thus, by proper handling of nonverbal communication in psychotherapy practice, a script enactment can be transformed into an effective psychotherapeutic process.